FAQ

betjili FAQ — Account, Deposit, Bonus and Cricket Betting

Questions that come to mind before or while playing on betjili — from creating an account to depositing via bKash, welcome bonus conditions, and live betting on BPL and international cricket — you will find detailed answers to all of them on this page. Go directly to the section you need.

For ages 21+
24/7 live chat support
৳500 Minimum deposit
100% Welcome bonus
Category 01

Account and Login

Answers to questions about registration, login, and account settings.

Go to the betjili Login page and select the "New Account" option. Fill in the form with your mobile number, username, and password. Your account will be activated after OTP verification. Remember, you must be 21 or older to register on betjili. Enter accurate information when opening your account, as it will be verified at the time of withdrawal.

Click the "Forgot Password?" link on the betjili login page. An OTP will be sent to your registered mobile number or email. Verify the OTP and set a new password. If you no longer have access to that number, contact betjili's 24/7 live chat and recover your account through identity verification.

On betjili, a username must be between 6 and 16 characters and can include letters and numbers. A password must be at least 8 characters long and should contain an uppercase letter, a lowercase letter, and a number. Do not share your password with anyone. Each account is entirely personal and private.

No. Each person is allowed only one account on betjili. Creating multiple accounts violates betjili's terms and conditions and may result in all accounts being permanently closed. If you are having trouble logging in to your existing account, contact the support team directly.

Yes, after logging in to your betjili account you can update your email, mobile number, and other contact details from profile settings. However, important changes such as a name change may require identity verification. Before making any changes, read the betjili terms and conditions once.

If you see this message, your account has been temporarily or permanently deactivated. This usually happens due to a security check, a policy violation, or at your own request. In this case, contact betjili via live chat or email — the support team is available 24 hours in both Bengali and English.
Category 02

Deposit

A guide to deposit methods, amounts, and troubleshooting.

betjili currently supports deposits through four mobile banking methods: bKash, Nagad, Rocket and Upay. These methods are fast and convenient for players in Bangladesh. The minimum deposit amount for each method is ৳500. You can deposit directly using your preferred mobile banking app.

Log in to your betjili account and go to the cashier or deposit section. Select the Nagad option, enter the deposit amount (minimum ৳500), and make the payment to the Nagad number shown. Once the transaction is complete, the amount will be automatically added to your betjili balance. Keep the payment reference number for your records.

In most cases, deposits on betjili are credited to the balance almost instantly. Occasionally, a short delay may occur due to network issues. If the balance has not updated after 15–20 minutes, contact betjili live chat with a screenshot of the transaction and the reference number — the team will resolve it quickly.

betjili does not charge any direct processing fee on deposits. However, mobile banking operators (such as bKash, Nagad, Rocket, or Upay) may charge their own fees according to their transaction policies. Contact the relevant operator's support to find out about those charges.

The minimum deposit to play slot games on betjili is ৳500, which is the same across all deposit methods (bKash, Nagad, Rocket, Upay). After depositing ৳500, the welcome bonus can also be activated. Once the balance is added, any slot game can be started immediately.

Rocket is the mobile wallet service of Dutch-Bangla Bank. Rocket is supported on betjili for deposits just like bKash or Nagad. Those with a Rocket account can easily deposit from as little as ৳500. The process is equally fast and simple across all methods.
Category 03

Welcome Bonus

Answers to questions about betjili's welcome bonus, wagering, and conditions.

At betjili, your first deposit earns a 100% bonus, up to ৳15,000. So if you deposit ৳1,000, an extra ৳1,000 bonus is added, giving you a total balance of ৳2,000. To receive the bonus, you must activate the bonus option at the time of your first deposit. Note that this is a bonus equal to your deposit — not direct cash.

The wagering requirement for betjili's welcome bonus is 20 times the bonus amount. For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, the total wagering required is ৳1,000 × 20 = ৳20,000. Once this wagering is completed, winnings from the bonus can be withdrawn. The bonus portion cannot be withdrawn until wagering is complete.

At betjili, slot games, live table games at betjili Casino, and sports bets generally count toward wagering. However, the contribution may differ by game category — some games count at the full 100%, while others count partially. See the Terms & Conditions page for accurate details.

No. The welcome bonus on betjili is available only once per player — at the time of the first deposit on an account. If you attempt to claim the bonus by creating multiple accounts, betjili reserves the right to close all those accounts. Other promotions including a weekly reload bonus are also available.

Yes, betjili generally provides an option to cancel an active bonus. However, cancelling a bonus may also remove the bonus balance and any winnings earned from that bonus. Inform the support team before cancelling and make sure you fully understand the conditions. Only the original deposit amount will remain intact.

Bonuses on betjili have a set expiry period. If wagering is not completed within this time, the bonus is automatically marked as expired and the bonus balance is cancelled. Place bets actively before the expiry. Read the terms and conditions when activating the bonus for details on the expiry period.
Category 04

BPL & International Matches

Answers to all questions about cricket betting, live markets, and match results.

betjili Cricket Betting covers many markets across BPL, IPL, T20 World Cup, and all Bangladesh Tigers international matches — including match winner, toss winner, over of first wicket, total runs (over/under), top batter, and highest wicket-taker. Both pre-match and live markets are available.

If a match is declared no result due to rain or any other reason, betjili generally cancels the markets for that match and the original stake is refunded. If a result is determined by the Duckworth-Lewis method, most bets remain active. Detailed settlement policies can be obtained from the betjili support team.

Yes, live in-play betting is available on betjili. Odds are updated in real time during a match and new markets open after each ball. This betting mode requires close attention, as odds change quickly. Live scores and match statistics displayed alongside make it easier to make informed decisions.

Yes, multi bets or accumulator bets can be placed on betjili. This combines multiple selections into a single bet. For example: if three selections are at odds of 1.40, 1.70, and 1.90, the combined odds are 1.40 × 1.70 × 1.90 = 4.52 (approximately). A ৳100 bet returns ৳452 if all selections are correct. If even one selection is wrong, the entire bet is lost.

Yes, during cricket season betjili offers a Cricket Season Deposit Offer. Deposits made for betting on cricket markets earn a 60% bonus, up to ৳12,000 (18x wagering, minimum deposit ৳500). Example: a ৳2,000 deposit earns a ৳1,200 bonus, with total wagering of ৳1,200 × 18 = ৳21,600. Can be claimed once per week.

betjili generally offers all three odds formats — Decimal, Fractional, and American. For example: for a ৳1,000 bet on Team A to win, Decimal 2.25 = Fractional 5/4 = American +125. If you win, the total return is ৳2,250 (৳1,250 profit + ৳1,000 original stake). You can choose your preferred format from settings.

Have more questions? We're always here

If you can't find an answer on this FAQ page, contact betjili's support team directly. Support is available in both Bengali and English, seven days a week, 24 hours a day.

Live Chat Support Log in to the betjili website and click the live chat button. Get instant 24/7 support in Bengali and English.
Email Support [email protected] Contact us by email for detailed issues.